SolutionsDental
Booked, deposited, reminded.The chair never sits empty.
Watson answers every call and WhatsApp, books the scaling, and takes the deposit that protects the chair, day and night, in five languages. Mid-procedure, after hours, public holiday: no patient rings out.
38%
of enquiries arrive after hours.
Watson books them while you sleep.
Every patient answered, mid-procedure or midnight
A dental practice loses calls at the worst hours: during procedures and after closing. Watson sits on your phone line and your WhatsApp at once, in five languages. It knows your dentists, your prices, and your patients, so nobody rings out while you work.
- Calls and WhatsApp answered 24/7, in five languages
- Price and panel questions answered word for word
- Recognises returning patients and pulls their history
- Missed-call rescue: a dropped call gets a text back in seconds
Incoming call · 11:42 AM
Chair 2 · occupiedMs. Cheng Wei Lin
Regular patient · asking about a scaling slot
Dr. Lim is mid-procedure. Watson picks up before the second ring.
Booked by Watson
Sat 10:00 · Scaling & polish · Dr. Lim
RM 50 deposit paid · reminders set · synced to Google Calendar
24/7
on the phone and WhatsApp, in five languages. The patient in your chair never costs you the one on the phone.
Saturday · day sheet
Dr. Lim
Chair 1
Crown prep
Scaling & polish
Filling
Dr. Nurul
Chair 2
Braces consult
Whitening
Wisdom tooth consult
0
double bookings. Two dentists, two chairs, every buffer held exactly as you planned it.
Booked into each dentist's chair, never over it
A crown consult is not a fifteen-minute slot. Watson books against a live rota per dentist, with the right duration for every treatment and your buffer times held, so the day sheet runs like you planned it, not like the phone decided it.
- A live calendar per dentist, zero double bookings
- Treatment durations and buffer times respected
- Reschedules and cancellations handled in chat
- Every booking synced to the Google Calendar you already check
The chair time is protected before they sit down
A no-show on a whitening or a crown consult is hundreds of ringgit of chair time gone. Watson takes the deposit in the chat, sends the reminders, and when a six-month scaling comes due, invites the patient back before the slot goes quiet.
- Deposits on FPX, DuitNow QR, Touch 'n Go, GrabPay, and Card
- Reminders in the chat they booked in, confirmed with one tap
- Cancellations refilled from the waitlist
- Lapsed patients invited back for their recall, opted-in only
Recall · Ms. Cheng Wei Lin
Last scaling
6 months ago
Win-back WhatsApp sent
“Wei Lin, it has been 6 months since your last scaling...”
Rebooked · Sat 10:00
Dr. Lim · deposit paid
Deposits held today
RM 150 in the bank7d + 1d + 2h
Booked in January, reminded in July: a week out, the day before, and two hours before. The chair stays full, and the deposit is already in the bank.
Switched on in minutes.
Drop your practice's website or social page and Watson configures itself from your public info: treatments, prices, hours, panels, dentists. It arrives already wired to the channels your patients use.
No technical setup, just drop a link
Done-for-you onboarding included
Nothing for your front desk to learn
Built for everyone in your practice.
Watson answers the channels, so every person in the building gets their job back.
Run the chair, not the phone.
A daily brief on WhatsApp: bookings, deposits collected, no-shows prevented, who's due for recall. Every call logged word for word, exportable any time.
See the proofQuestions dental practices ask.
Every chair accounted for, starting tonight.
Drop your practice's website or social link and Watson sets itself up in minutes. PDPA-compliant, five languages, administrative only, and your team stays in charge.
See every industry Watson works in